This ability makes a lot of difference in negotiations , ability to handle bosses , subordinates and those you need to handle as a manager . Chapter 17 verse 15 has an answer to this . 1.The first quality is Without Excitement --- Anudvegakaram The speech should be non-impulsive and should emanate from thought, refllection and judgement . It should not spring directly from the mind . 2.The second quality of speech is that it should be truthful - Satyam The facts should be precisely stated without opinion polluting it . It should be without bias or prejudice. In Sanskrit it is known as Satyam . 3.The third quality of speech is that it should be pleasant and free from ego or selfish motive. It should be towards a high ideal and directed towards a common cause or purpose . This is known as Priyah. 4.The fourth quality of speech should be Hitam ... directed to a higher cause to benefit the community at large. It is in the best interest o...
Compendium on Work, Health , Learning , Social and Spiritual Aspects of Leading a Complete Life